1.0.2 | Formal notes on these instructions

Purpose of these Instructions for Use

  • These Instructions for Use contain information and guidance for the safe and proper use of the alea digital care assistance system in professional care environments.

Version of these Instructions for Use

  • Version 1.5.9 | As of 20 April 2026

  • Manufacturer and party responsible for the content of these Instructions for Use:

    • AssistMe GmbH

    • Joachimsthaler Str. 20

    • 10719 Berlin

    • Germany

Notes on this Version

  • alea is generally suitable and intended for use in all care-related working and living environments.

  • Depending on the specific care setting or care environment, different approaches to care responsibilities, installation procedures, and usage routines may apply in practice. These are supported and ensured by the manufacturer and its authorized partners as part of customer and user support services.

  • At its core, alea is a care assistance system that places the care recipient at the center of all functions, application aspects, and services.

  • alea can be used by both non-professional caregivers and qualified care professionals. These Instructions for Use are therefore intended for all user groups.

Why is AssistMe's Digital Assistance System Called “alea”?

  • The name was chosen because its soft pronunciation makes it easy to remember and, with its double “a”, creates a simple association with AssistMe and the core benefit of providing assistance in care.

  • Translated from Ancient Greek, the name is associated with “warmth” and “protection”, reflecting two fundamental values of care. More literally, the name is associated with “speech” or “one who speaks”, which aligns with the system’s core function of communicating information.

  • In addition, the name is associated with the concept of “the elevated one”, symbolizing the importance of the knowledge, experience, and expertise of caregivers in their communication with care recipients.

Official Manufacturer Information

Symbol

Description

Manufacturer icon.svg

Manufacturer

  • AssistMe GmbH

  • Joachimsthaler Str. 20

  • 10719 Berlin

  • Germany

user information icon.svg

Refer to the alea Instructions for Use

Information on Printed Copies of the alea Instructions for Use

  • To order printed copies of the alea Instructions for Use, please send an email to alea@assistme.io

  • Based on the latest available version of the digital Instructions for Use, we will provide printed and bound excerpts in A4 format.

alea Data Protection

  • This Instructions for Use primarily describes the data protection information most relevant to the use of alea.

  • The complete alea Privacy Policy is available at any time within your organization's alea contractual documentation.

  • If you have any questions regarding data protection in connection with alea, please contact: