General Information
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Following successful installation, the alea Router supports stable signal and data transmission between the designated alea hardware components and the alea Cloud.
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The alea Router is not part of the daily operating activities performed by care personnel, but operates in the background as part of the intended infrastructure.
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Functional abnormalities or failures of the alea Router are identified through the hardware status information displayed in the alea Cockpit or during routine technical inspections.
Important: The power supply and operational connectivity of the alea Router should be checked regularly as part of the established technical inspection procedures.
Overview of All Hardware Components in Use
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All active alea Routers and other deployed alea hardware components are displayed in the Hardware section of the alea Cockpit.
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In particular, the current connection status and operational status of each device can be reviewed there.
Note: In the event of malfunctions, support is provided by the responsible alea contacts within the facility or by the technical support service contacted by them.