3.2.4 | Daily tasks by area

Hint

This function allows your own observations to be compared with the information and status indicators displayed in the alea App and, if necessary, documented as a manual correction, for example if the observed fill level differs from the displayed status level.
The status display is based on predefined status levels. Adjacent status levels may be considered clinically comparable within the care context. For example, a displayed Maximum Fill Level may, in individual cases, correspond to a situation that is clinically assessed as High Fill Level.
The manual documentation function is intended to transparently document such deviations within the care context and make them traceable.
These records support care transparency and the continuous evaluation of notification quality in routine use.

Select the care recipient and care facility
	Tap the hamburger menu (three lines) in the upper-right corner of the Status Overview. Then tap "Care Recipient Selection".
	Select all care recipients for whom you are responsible by checking the corresponding boxes. Then tap the Done button in the lower-right corner to save your selection and return to the Status Overview.
	In this care setting, tap the Care Unit tab to add or deselect a care unit by checking the corresponding box. When finished, confirm your selection by tapping the Done button in the lower-right corner.

Select the care recipient and care facility

Tap the hamburger menu (three lines) in the upper-right corner of the Status Overview.
Then tap "Care Recipient Selection".

Select all care recipients for whom you are responsible by checking the corresponding boxes.
Then tap the Done button in the lower-right corner to save your selection and return to the Status Overview.

In this care setting, tap the Care Unit tab to add or deselect a care unit by checking the corresponding box.
When finished, confirm your selection by tapping the Done button in the lower-right corner.

Filtering a Care Recipient's History
	Open a care recipient's history by tapping the care recipient's name in the Status Overview.
	Tap the corresponding filter icon to filter the day's history by event type (here: the urine icon on the far left).

Customise an event
	Tap on an event icon in the status overview, e.g. on the incontinence drop, and select "Adjust status".
	Customise as required and then tap the Finish button.
	Optionally, enter a comment. Then tap the Done button.
	The event icon is updpdated and marked with a blue dot.

Delete an adjustment
	Tap the name of the care recipient in the status overview to view their history. Tap the event line of the customised event to expand the detailed view.
	Tap on the 3-dot menu in the detailed view.
	Tap Delete adjustment.

Filter the history of a care recipient
	Call up the history of a care recipient by tapping on the name of the care recipient in the status overview.
	Tap “Today” to select another day. Alternatively, you can use the arrows to jump back or forward one day.
	Tap on the respective filter icon to filter the day's events by type (here on the far left: urine icon).

Obtain information about a care recipient and the hardware assigned to them
	Call up the history of a care recipient by tapping on the name of the care recipient in the status overview. Then tap on the burger menu in the upper right corner. From there, you can tap on Care Info or Hardware. In the tablet version, you will find the History / CareInfo / Hardware button below the status bar.
	On the Care Information page, you can see the personal data of the care recipient, activated functions and personalised function settings. All this data is entered and edited in the alea cockpit.
	In the Hardware tab, you can see the alea Dock in use and the associated alea clips. You can also see the battery level of the clips and whether you are at the ICP or the alea Dock.

General Instructions for Daily Use of the alea App

If Information Is Missing in the alea App (e.g. alea Docks or Care Recipient Data)

Contact the responsible care personnel or system administrators directly.
Not all care recipients are necessarily approved for use with alea and may therefore not appear in the App.
Simultaneous use by multiple authorized users may affect the current visibility of certain information.
In addition, a care recipient may have been temporarily paused or assigned to another area.
In such cases, first verify the currently selected ward or area in the filter view.

After multiple incorrect password entries, access may be temporarily blocked.
In this case, the responsible care personnel or system administrators can reset the password or provide new credentials.
Only the credentials authorized for your user role are valid.

If You Are Assigned to the Wrong Area

The currently visible ward or area can be adjusted via the Settings section.
If the responsible area is completely missing, the assignment must be reviewed and corrected by the responsible care personnel or system administrators in the alea Cockpit.

Username, password, and any required area or care setting assignments are provided by the responsible care personnel or system administrators.
Example information shown in screenshots is for illustration purposes only and may differ from the actual labels used.

Symbol Overview in the alea App

An overview of all relevant status symbols is available in the Settings section.
The symbols relevant to your enabled functions are explained there.
Additional ward-specific symbol guides or quick reference materials may also be used.

Feedback Regarding Deviating Notifications or Status Displays

Observed differences between the actual care situation and the information, status indicators, notifications or reminders displayed in the alea App should be documented and reported to the responsible care professionals.
The manual adjustment or supplementary documentation function can be used for this purpose.
These reports support transparency in daily care and the continuous evaluation of notification quality in routine use.

If Notifications Are Delayed or Not Displayed

Notifications may be delayed or unavailable if an alea Clip is temporarily outside the communication range of an alea Dock or an alea Router, or if network connectivity is limited.
This may occur, for example, in outdoor areas or locations with limited infrastructure coverage.
Once the connection has been restored, recorded data are transmitted and displayed in the alea App with the corresponding delay.
Push notifications and reminders may be delayed or may not be delivered. The information and status indicators displayed within the alea App, together with the professional assessment of the care situation, remain the authoritative basis.

Push Notifications on Mobile Devices

To receive certain status changes, notifications or reminders as push notifications on a smartphone or tablet, push notifications for the alea App must be enabled on the mobile device.
Push notifications supplement the information displayed within the alea App. They may be delayed or may not be delivered.
Regardless of push notification delivery, the corresponding information, status indicators, notifications and reminders remain available within the alea App.

Reliability of the Displayed Status Symbols

The information, status indicators, notifications and reminders displayed in the alea App are intended to support care professionals in organizing, planning and prioritizing care activities.
They should always be assessed in the context of the actual care situation.

If discrepancies exist between the information displayed in the App and the actual care situation, a manual correction or supplementary documentation may be recorded.
These records support care transparency and the continuous evaluation of notification quality in routine use.

Push Notifications for Status and Event Messages

For certain status changes, notifications or reminders, such as Maximum Fill Level, High Fill Level, a Fall Suspicion Notification, an Area Exit Notification, or when a Configured Repositioning Interval Has Been Reached, an additional push notification may be displayed on the mobile device.
Push notifications and reminders supplement the information and status indicators displayed within the alea App.
Push notifications and reminders may be delayed or may not be delivered.
They do not replace regular use of the alea App or the professional assessment of the care situation.
They do not constitute an alarm or emergency function and must not be used as the sole basis for care-related decisions.

Hint

Select the care recipient and care facility

Filtering a Care Recipient's History

Customise an event

Delete an adjustment

Filter the history of a care recipient

Obtain information about a care recipient and the hardware assigned to them

General Instructions for Daily Use of the alea App

If Information Is Missing in the alea App (e.g. alea Docks or Care Recipient Data)

Three Incorrect Password Attempts During Login

If You Are Assigned to the Wrong Area

Login Credentials and Care Setting ID for the alea App

Symbol Overview in the alea App

Feedback Regarding Deviating Notifications or Status Displays

If Notifications Are Delayed or Not Displayed

Push Notifications on Mobile Devices

Reliability of the Displayed Status Symbols

Push Notifications for Status and Event Messages